Minister Heyliger-Marten: IETA intensifies inspections to protect consumers and ensure fair business practices

GREAT BAY--Minister of Tourism, Economic Affairs, Transport and Telecommunication Grisha Heyliger-Marten has provided an update on recent inspections conducted by the Inspection Department of Economic and Transport Affairs, IETA, emphasizing government’s continued commitment to consumer protection, fair competition and compliance within the marketplace.

“While we support businesses and entrepreneurship, we must also ensure that the marketplace remains fair, transparent and compliant,” Minister Heyliger-Marten said.

Over the past several months, IETA has intensified inspections across multiple sectors. These inspections focused on maximum price controls, price display requirements, business and operational licenses, permit conditions and fuel pump calibration standards.

According to the Minister, fines totaling NAf. 5,125 have so far been issued to supermarkets and retail establishments for violations related to maximum price regulations, failure to display prices and licensing non-compliance. An additional NAf. 2,350 in fines has been issued following inspections of petrol stations and related businesses, with several cases still under review.

Minister Heyliger-Marten said one area that deserves particular attention is fuel pump calibration. While most pumps inspected were operating within acceptable standards, several were found to be outside the legally permitted tolerance levels. These pumps were immediately removed from service until corrective measures were taken and compliance was verified.

“This demonstrates that our inspection framework is working. When issues are identified, corrective action is taken,” the Minister said.

She stressed that the inspections are not intended to hinder businesses, but to ensure that consumers are protected and that businesses operating responsibly are not placed at a disadvantage.

“These inspections are not intended to hinder businesses. Their purpose is to ensure a level playing field, protect consumers and support businesses that are operating responsibly,” Minister Heyliger-Marten said.

IETA will continue conducting both routine and unannounced inspections throughout 2026.

The Minister also addressed consumer protection measures related to the 2026 Atlantic Hurricane Season. She advised the public and business community that updated Maximum Price Lists for hurricane and disaster-related items will be published shortly.

As in previous years, maximum prices will be established for selected food items, hardware and construction materials, and certain pharmaceutical and medical products. These measures are intended to help prevent price gouging and ensure that essential goods remain reasonably accessible during emergencies.

“Protecting consumers becomes even more important during periods of emergency,” Minister Heyliger-Marten said. “I encourage residents not to wait until a storm is approaching. Prepare early, remain informed and take the necessary steps to protect your families and properties.”

The Minister said preparedness remains the best defense and urged residents, businesses and the wider community to take the hurricane season seriously by planning ahead and staying informed through official channels.

‍